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Position Details

Reference ID: 13
Job Title: Business Process Analyst
Functional Area: Business Administration
Employment Type: Full Time Salaried Permanent
Primary Location: Novi, Michigan
Description: Business Process Analyst





This is a Full-Time Salaried, Exempt position











This position reports to the Enterprise Coordinator.











Liaison between business departments and IT and Software Development departments.





Facilitate all business process modeling and research efforts.





Consult with other staff and reviews all documents on project teams.





Complete business cases in support of projects.
Responsibilities:

Acts as a liaison between IT, Software Development and business units by:


  • Opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT and Software Development,

  • Provides a single point of contact for business units into IT and acts as a conduit between the two organizations,

  • Makes recommendations for product enhancements,

  • Manages business unit expectations of IT and Development.

Participates in Business Process Modeling sessions, acting as a documentarian, facilitator, or subject matter expert in sketch sessions.


Conducts interviews and performs analysis in order to create Business Cases for projects.


Conducts preliminary investigation for all project requests. Reviews requirements, specifications, test, support and training plans to ensure they are in line with business objectives on projects.


Participates in Business Process Management group efforts to collect and analyze metrics and continually improve processes owned by the group.


Participates in root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.


May act as a project manager on some projects.

Requirements:

BBA Business Information Technology with a minimum of 2 - 5 years experience with business operations or systems development, or the equivalent combination of education and experience.


Requires excellent communication, analytical, facilitation and negotiation skills, Data Process Modeling, knowledge of competition, industry happenings and knowledge of how the Company is positioning itself is a plus.

Apply Now

Send your cover letter and resume to employment@masterytech.com

Be sure to include the Reference ID and Job Title in the subject line of your e-mail.