Coaching: 5 Steps to Build a Winning Team, Healthcare Version

Some people think of workplace coaching as one person telling everyone else what to do and how to do it. As this training course illustrates, workplace coaches come in many forms. For example, a coach can be a team leader with technical skills to share or a more experienced team member. Even a new team member who brings valuable skills from the outside can be a coach.

Viewers learn about barriers to coaching, such as resistance to being coached. A defensive learner can make communication difficult. Another barrier is when team members are reluctant to coach others because they don't recognize how coaching supports team goals. Problems can also arise if the coach has technical skills but lacks coaching skills. This course teaches five important steps for coaching to overcome these barriers and strengthen the team.

Watch this course and learn valuable coaching skills you can put to use right away.

This course was originally produced by CRM Learning as “When the Coach is You, Healthcare Version.”

This course is in the Video On Demand format, to read about Video On Demand features click here.

Healthcare employees looking to develop coaching skills

• Introduction
• Types of Coaches
• Barriers to Coaching
• Prepare the Learner
• Demonstrate the Process
• Establish a Positive Atmosphere
• Have the Learner Perform the Process
• Follow-up
• Conclusion