Effective Communication - Avoid the 6 Common Mistakes

Ineffective communication is a big problem in many organizations. This online training course teaches employees how to communicate effectively by exploring the 6 most common communication mistakes, such as miscommunication and multi-tasking, and shows learners how to avoid them.

The section on avoiding miscommunication illustrates how communication is a “two-way street” between the communicator and the receiver. It works most effectively when the communicator’s message is clear, and when the receiver asks for clarification when they’re not sure about something. This course also explains why multitasking and distractions should be avoided while communicating, because they often cause the communicator to make mistakes such as sending an email to the wrong person.

Viewers learn how to pay attention, choose the best way to deliver a message, communicate assertively, and be aware of communication styles and their effect on others.

Learn how to communicate effectively by completing this online training video.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Everyone can benefit from the communication tips given in this course

• Avoiding Miscommunication
• Active Listening (or Reading)
• Choosing the right approach, timing, and method for delivering your message
• Communicating Assertively (Bad Example)
• Communicating Assertively (Good Example)
• Avoid Multi-Tasking and Distractions
• Your Communication Styles Affects Others
• Questions and Answers

• Writing Effective Emails
• Email Management
• Empathy: The Key To Active Listening