Respectful Workplace: Listen for Understanding

Opposing viewpoints are inevitable in the workplace. This online training video teaches how to build an environment of collaboration, not competition, through listening to understand. This course is part of a series on building a more respectful workplace.

Trust in the workplace is a foundation for respectful communication. Employees need to know what they say won’t be used against them. Viewers are shown the importance of listening to another’s point of view before disagreeing, and learn how to be sure they understood what was said. This course also demonstrates how to disagree with the idea, not the person, and emphasizes maintaining respect in all forms of communication, whether oral, written, or electronic.

Take this online course to learn how to create an atmosphere of respect in the workplace with improved listening and communication skills.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Anyone who would like to learn how to communicate more respectfully with others

• Listen for Understanding

• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails
• Email Management