Effective Communications: Electronic Communications

Knowing how to effectively communicate with co-workers, employees, management and customers is critical to a company’s productivity. This is especially true with electronic communications which are often too lengthy, irrelevant, and poorly timed.

This course teaches leaders the salient features of effective communications. Upon learning when and why a message is essential and timely, leaders learn how to draft short messages, use tools and white spaces, and use the subject line to convey the gist of the message.

Use this course to teach your leaders effective electronic communication skills and techniques necessary for creating productive electronic communications throughout the company.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Organizational leaders and managers in all departments and levels

• Introduction
• Is Your Message Essential And Timely?
• Draft Short Messages
• Use Tools And White Spaces
• Subject Line Should Convey The Message
• When To Send An Email
• Summary

• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails
• Email Management