Effective Communications: Using Open-Ended Questions

Developing and executing innovative business solutions is an art and a skill. Leaders who display this ability are those who are actively curious in both the questions they ask their employees and the degree to which they actively listen to their responses.

This course teaches leaders both of these aspects of effective communication through the use of strategic open-ended questions. Clearly defining the best practices in asking open-ended questions, this course explains how to motivate employees to design questions that guide business meetings towards their goals, while inviting participation and contributions from all attendees.

Use this course to teach leaders and employees how to engage in analyzing and evaluating complex company issues collaboratively.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Organizational team leaders at all levels of the company

• Introduction
• What Is An Open-Ended Question?
• The Art Of Asking Questions
• Getting Your Team On Board
• Advantages Of Asking Open-Ended Questions
• Summary

• Respectful Workplace Communication
• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails