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Product ID
vvismmee_vod
Training Time ?
16 to 26 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
8
Quiz Questions
10
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Course screen Course screen Course screen
Overview

When a manager properly reacts to a negative situation, the impact on employee morale and productivity is huge. Learning how to control one’s gut reactions may prove difficult, but the results make all the difference. With this training course, managers learn how to provide teaching opportunities to employees, negotiate, confront bad news, and solve problems.

Overall, this course instructs you on how the key to managing other people is managing yourself. Use this course to take your management and leadership skills to the next level.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Workplaces
Audience

All Managers/Supervisors

Topics
The course presents the following topical areas:
  • Introduction
  • When Someone Drops the Ball
  • When Everyone Disagrees
  • When Things Fall Apart
  • When You Hear A New Idea
  • When You Run Into Confrontation
  • When Bad News Hits
  • Review

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