- Product ID
- lplndacu_m_vod
- Training Time ?
- 1 minutes
- Microlearning
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 1
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Defusing Angry Customers In 1 Minute
Angry customers can be difficult to deal with. This one-minute video explains some steps you can take to defuse the situation quickly and take control.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Categories
Audience
Anyone in a customer-facing role
Topics
The course presents the following topical areas:
- Defusing Angry Customers In 1 Minute
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