- Product ID
- lplnecco_vod
- Training Time ?
- 10 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 5
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Emotional Clients And Colleagues
Emotional clients and colleagues can make a workplace stressful. This video training course educates viewers about effectively dealing with emotional clients and colleagues.
This training educates viewers about behaviors related to emotional trauma. This video explores ways to help manage our own feelings when working with clients and colleagues who are dealing with emotional trauma.
This video course educates viewers about successfully working with emotional clients and colleagues.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Audience
Everyone, especially those who work with customers
Topics
The course presents the following topical areas:
- Introduction
- What Is Emotional Trauma?
- Steps To Deal With Emotional Trauma - Part 1
- Steps To Deal With Emotional Trauma - Part 2
- Recap
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