- Product ID
- lplnprtc_m_vod
- Training Time ?
- 1 minutes
- Microlearning
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 1
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
A Positive Response To Customers In 1 Minute
This one-minute video describes how to change a potentially negative response to sounding more positive when dealing with customers. This course presents five things you can remember when responding to customers to avoid sounding negative.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Audience
Anyone in a customer-facing role
Topics
The course presents the following topical areas:
- A Positive Response To Customers In 1 Minute
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