- Product ID
- lplnptaq_m_vod
- Training Time ?
- 1 minutes
- Microlearning
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 1
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Permission To Ask Questions In 1 Minute
When we need to get information from a customer, it’s normally so we can make our lives easier too. Helping the customer see they also will have a faster, smoother and often safer experience, helps them become more willing to share information with you. This is where the skill of gaining permission to ask questions can really help. This one-minute lesson teaches you how to get permission to ask questions during customer service interactions.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Audience
Anyone in a customer-facing role
Topics
The course presents the following topical areas:
- Permission To Ask Questions In 1 Minute
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