Email And Business Writing: The Subject Line

A good subject line helps ensure your recipient reads your email in a timely fashion; it also helps you avoid being sent to the dreaded SPAM folder. This video educates viewers about email subject lines. Viewers learn ways to create informative subject lines when sending emails.

This Email And Business Writing: The Subject Line course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Each of these animated vignettes demonstrates a best practice for email and ends with a short assessment to measure learner comprehension. Each course also includes a downloadable key points document to help you remember the basics of what was covered. These courses make for great training on their own or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

All employees, especially those who communicate with customers

• The Subject Line

• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails
• Email Management