Selling Skills From I - Q

This is the second in a three-part video series presenting sales techniques in an easy-to-follow manner: one for each letter of the alphabet. In this second part, you are shown skills corresponding to letters I through Q. Utilizing these techniques separates you from other sales reps and increases your chances of making a sale. As this video is the second part in the series, the skills learned here should be combined with the skills you learned in the first part.

For example, there is a fine line between naturally inquisitive and nosy, and you learn how to not cross the line. Next, you are shown the dangers of only speaking in one word answers. Other successful techniques are described in this training lesson, including how to nudge buyers who may be on the fence and how to ensure you speak with the decision-makers.

Gain the most benefit from these videos by applying all techniques learned in the three parts. This video is a continuation of the skills you have already been given - incorporate the skills provided here, make yourself stand out, and boost your sales.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Sales reps who conduct work over the phone

• I - 'I' Irritates
• J - Jerry's Pet Peeve
• K - Know Your Objective
• L - Let's
• M - Monogram the Call
• N - Naturally Inquisitive
• O - One Word Answers
• P - Practice Being Positive
• Q - Qualifying

• Customer Win Back Techniques
• Selling In A Virtual Environment
• Collecting Debt In 1 Minute