Online Safety Training | 800‑258‑3837

Help

(Requests are generally answered within 24 hours, assuming normal business hours)

Other Resources

MasteryNet™ LMS Help Screens
View detailed information on all functions of the MasteryNet LMS.
Returns and Refunds
Join a GoToMeeting®

Getting Help

  1. Top Support Issues
  2. FAQs
  3. Contact Us Online or 1-800-258-3837 (press 1 for customer service)

Minimum System Requirements

Advantage™ Courses

  • Computer with Windows XP or higher
  • Internet Explorer 8 or greater (32-bit edition)
  • Internet Explorer 10 and 11 require Compatibility View Mode
  • Windows Media Player 11 or greater
  • MasteryNet™ Player
  • Speakers or headphones
  • Must have .wma and .wmv file extensions associated with Windows Media Player

VOD Courses

  • Speakers or headphones
  • See individual product pages

Non-Mastery (Partner) Courses

  • Speakers or headphones
  • See individual product pages
Live chat by BoldChat