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Managing Expectations and Self-Fulfilling Prophecies

This course has been discontinued and is no longer available.
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Product ID
crmlmesp_vod
Training Time ?
23 to 33 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
8
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
A man and a woman sit and discuss managing expectations and self-fulfilling prophecies A man sitting at a desk explains to a man standing near him how to best manage expectations A woman looks over the shoulders of two men as they finish their work
Overview

Managing Expectations and Self-Fulfilling Prophecies

This online training video on self-fulfilling prophecies focuses on how expectations are communicated within organizations and the impact that they have. People don't often realize the influence their behavior has on the actions of others.

This Video On Demand training is based on the well-supported, psychological theory called the Pygmalion Effect; which applied to business translates to how leaders impact achievement and development of the people they are responsible for developing based on expectations. The Expectation Cycle is presented to explain exactly how leaders can propel their associates to greatness by adhering to four factors. The factors are to create a positive supportive climate, input from the leader, create opportunities for output from employees and provide quality feedback.

Leaders who complete this training program become confident in their ability to set high expectations for employees while helping them achieve success.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Workplaces
Audience

Anyone who wants to improve their ability to bring out the best in others

Topics
The course presents the following topical areas:
  • Introduction
  • Expectations Become Reality
  • The Expectation Cycle
  • Factor 1: Climate
  • Factor 2: Input
  • Factor 3: Output
  • Factor 4: Feedback
  • Conclusion

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