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Being World Class In Your Field
- Product ID
- lplnbwci_vod
- Training Time ?
- 10 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 7
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Being World Class In Your Field
The better you serve your customer’s needs, the more positively they will view your performance. This video training course educates viewers about being world class in your field.
This training educates viewers about the importance of understanding customer expectation. This video explores customer focused strategies. Viewers learn about creating an action plan to work toward world class performance.
This video course educates viewers about being a world class organization to better engage and retain customers.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Categories
Audience
All employees who work with customers
Topics
The course presents the following topical areas:
- Introduction
- Customer Expectations
- Customer Focused Strategies
- Managing Customer Expectations
- Best Practices
- Being A World Class Organization
- Recap
© Mastery Technologies, Inc.
