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Group Decision Making: How Bad Decisions Are Made

Preview video
Preview Video
Course Format
Video on Demand  
Video On Demand
Product ID
crmlhbda_vod
Continuing Education Units (CEUs)
0.0
Training Time ?
26 to 35 minutes
Language(s)
English
Video Format
Standard Definition Wide
Devices Supported
Browsers Supported
Android, Chrome, Internet Explorer 9, Internet Explorer 10, FireFox, Safari Mac OS, Safari iOS, Blackberry
Required Plugins
None
Number of Lessons
6
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Technologies, Inc.
Original Content Producer
CRM Learning
Course screen Course screen Course screen
Overview

Occasionally everyone finds themselves in a group or social setting and may feel compelled to agree with an idea or suggestion, though silently in disagreement. You may feel group cohesion is dependent upon everyone being on one accord. Learn the importance of speaking out in this online video.

This video uses dramatizations based on the parable, introduced by Jerry Harvey, about a family trip to have dinner in Abilene, Texas. This famous story proves how going along with the crowd merely for the sake of keeping people happy is how bad decisions are made. This video presents different narrative examples of this phenomenon, also known as groupthink.

The training program explores when agreement is not the best decision, the consequences of not managing agreement well and how to avoid bad group decisions. Learners who complete this program emerge more confident and ready to be a valuable group member.

This course was originally produced by CRM Learning as “Abilene Paradox.”

This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
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Workplaces
Audience

All those interested in improving their group decision making skills

Topics
The course presents the following topical areas:
  • Trip to Abilene
  • Project 'X'
  • Relationships (I Do... but I Don't Want To)
  • The Inability to Manage Agreement
  • Avoiding Bad Group Decisions
  • Conclusion
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