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Product ID
lplnnski_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
11
Quiz Questions
0
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Wrong Answer Remediation
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Overview

Negotiation Skills

Negotiation is used to resolve points of difference, bargain for goods or services, or to gain an advantage. During negotiation, it is important to keep an open mind to achieve the ideal solution for all involved parties. This training module discusses the what, why, and how of negotiation.

This module starts by defining negotiation. Next, it breaks down the stages of negotiation and how they work to reach an optimal result for all parties. Lastly, it offers tactics for negotiating informally, such as researching and bargaining.

Negotiating is an important skill for your personal and professional life. Complete this course and learn to understand why negotiation skills are critical for improving communication and outcomes of potentially difficult situations.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

All employees

Topics
The course presents the following topical areas:
  • Introduction
  • What Is Negotiation?
  • Stages Of Negotiation
  • Preparation
  • Discussion
  • Clarifying Goals
  • Negotiate To A Win/Win
  • Agreement
  • Implement Course Of Action
  • Informal Negotiation
  • Recap

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