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Product ID
lplnsemp_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
6
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Learning Planet
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Overview

Showing Empathy

Empathy is essential for enhancing our interpersonal relationships. This video training course educates viewers about showing empathy.

This training educates viewers about the benefits of empathy in business. This video explores the differences between empathy and sympathy. Viewers learn how to be better listeners.

This video course educates viewers about showing empathy in order to improve all workplace relationships.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All employees

Topics
The course presents the following topical areas:
  • Introduction
  • Showing Empathy
  • Building Trust And Rapport
  • Empathetic Listening
  • Empathy Vs Sympathy
  • Recap

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