Online Training | 800‑258‑3837

Customer Support

(Requests are generally answered within 24 hours, assuming normal business hours)

Other Resources

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View detailed information on all functions of the MasteryNet LMS.
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Getting Help

  1. Top Support Issues
  2. FAQs
  3. Contact Us Online or 1-800-258-3837 (press 1 for customer service)

Minimum System Requirements

VOD Courses

Devices Supported
Browsers Supported
  • Android, Chrome, Internet Explorer 9, Internet Explorer 10, FireFox, Safari Mac OS, Safari iOS, Blackberry
  • If Flash is installed on your computer, it needs to be version 12 or higher

Non-Mastery (Partner) Courses

  • See individual product pages

Advantage™ Courses

  • Microsoft Windows Operating System
  • Internet Explorer 11
  • Windows Media Player 11 or greater
  • MasteryNet™ Player
  • Must have .wma and .wmv file extensions associated with Windows Media Player