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Conducting Difficult Conversations: Maritime

This course has been discontinued and is no longer available.
Course Main menu
Course Format
Partner  Partner
Product ID
moxicdcm_htm
Training Time ?
30 to 45 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
3
Quiz Questions
11
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Moxie Media, Inc.
Original Content Producer
_Moxie Media Inc
Course screen Course screen Course screen
Overview

Supervisors have a responsibility for leading an effective team. When people are working in a maritime environment, meaning long hours and close quarters, times may arise when a supervisor has to have a difficult conversation with an employee.

In this course, maritime supervisors are shown realistic situations, and the course asks them to answer some questions regarding how they would approach the situations. Viewers learn best practices and a four-step approach for handling difficult conversations in relation to: interpersonal work conflicts, corrective actions, and personal safety issues. Different methods of having these conversations are demonstrated within each of the maritime scenarios, so supervisors understand how to effectively talk with their employees.

  • Install on any SCORM LMS
  • Rich multimedia presentation with interactions and quiz
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Maritime supervisors

Topics
The course presents the following topical areas:
  • Taking Responsibility for Personal Safety
  • Resolving Interpersonal Workplace Conflicts
  • Utilizing the Corrective-Action Process to Modify Employee Behaviors

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