Conducting Difficult Conversations: Oilfield

As a supervisor, the job itself can be the easy part; the hard part is managing people. The oilfield industry introduces the special challenge of living side-by-side with your coworkers for long stretches of time. This partner course is designed to provide oilfield supervisors with a best-practice approach to deal with common oilfield scenarios. The course provides concrete, dialog-based examples throughout the video clips.

Objectives of this course include: assessing an employee’s performance to identify behavior-based deficiencies; making fact-based judgments supported by documented instances of unacceptable behavior; generating agreement that the employee is ultimately responsible for both the problem and the solution; and explaining in direct, but positive, terms what the employee needs to do to improve and what consequences will be delivered if he or she fails to meet expectations.

Having these kinds conversations with employees can be difficult and uncomfortable. Use this course to help make these interactions as positive and productive as possible.

Oilfield supervisors

• Taking Responsibility for Personal Safety
• Resolving Interpersonal Workplace Conflicts
• Utilizing the Corrective-Action Process to Modify Employee Behaviors