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To Lead or Not to Lead: A Managers Guide to Communication and Leadership Skills

This course has been discontinued and is no longer available.
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Training Time ?
26 to 36 minutes
Video Format
Standard Definition
Required Plugins
Number of Lessons
Quiz Questions
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Quality Media Resources, Inc.
A women discussing the importance of communication A man discussing the importance of leadership A man coaching two co-workers

To Lead or Not to Lead: A Manager's Guide to Communication and Leadership Skills

Although managers have authority over others, they might lack important communication and leadership skills. Using parallels between a theater group’s preparation of the play “Hamlet” and contemporary workplace issues this training course teaches managers how to be more effective and productive.

This course features experienced professionals who share their expertise in the areas of effective communication, coaching, conflict management, time management, and leadership. For example, in the section on coaching, viewers learn the importance of asking questions and being a good listener, are shown how coaching should facilitate learning, and learn how coaching should be tailored to fit the individual.

Watch this training course to learn how to enhance your communication and leadership skills.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course


The course presents the following topical areas:
  • Introduction
  • Effective Communication
  • Coaching
  • Conflict Management
  • Time Management
  • Leadership

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