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10 to 15 minutes
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High Definition
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Email messages can be misunderstood if the writing isn’t carefully crafted and revised. This communication training helps employees write effective emails that express their ideas and underscore their professionalism.

This course outlines the three steps to write effectively; consider one’s audience, prioritize information, and re-read and revise. The training shows how focusing on a certain aspect of the writing to emphasize importance will clarify to the recipient what is needed to be said. This course also goes over some scenarios when employees should avoid having an email conversation.

This course helps employees write more polished email messages, to ensure they make clear points and communicate what is necessary.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course

Any employee who writes a lot of emails

The course presents the following topical areas:
  • Craft Professional Communications
  • Write Effectively
  • Skip the Email
  • Remember the Details
  • One More Thing

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