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Effective Communications: Creating Win-Win Scenarios

Preview video
Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
tqueeccw_vod
Training Time ?
6 to 8 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
6
Quiz Questions
3
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
TalentQuest
Overview

Workplace conflicts are people problems, not business problems. This video training course educates leadership about how effective communication in the workplace can help with conflict resolution.

This video educates viewers how to identify the best practices to handle a conflict. This training explores skills and techniques to improve workplace communication.

This video course educates managers and other organizational leaders how to create win-win scenarios when moderating workplace conflicts.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Supervisors, managers and others in leadership roles.

Topics
The course presents the following topical areas:
  • Introduction
  • Communicate Effectively
  • Setting Boundaries
  • Emotional Intelligence
  • Institute Consequences
  • Summary

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