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Effective Communications: Creating Win-Win Scenarios

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6 to 9 minutes
Video Format
High Definition
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Question Feedback
Wrong Answer Remediation
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Workplace conflicts are people problems, not business problems. This video training course educates leadership about how effective communication in the workplace can help with conflict resolution.

This video educates viewers how to identify the best practices to handle a conflict. This training explores skills and techniques to improve workplace communication.

This video course educates managers and other organizational leaders how to create win-win scenarios when moderating workplace conflicts.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course

Supervisors, managers and others in leadership roles.

The course presents the following topical areas:
  • Introduction
  • Communicate Effectively
  • Setting Boundaries
  • Emotional Intelligence
  • Institute Consequences
  • Summary

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