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Emotional Intelligence: Personal Competence

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Course Format
Video on Demand  Video On Demand
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9 to 11 minutes
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High Definition
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Wrong Answer Remediation
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Mastery Training Content Network
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As part of personal and professional growth, it is important to be able to exercise sound judgment, and part of that is developing emotional intelligence. We’ve all gotten upset over something someone may have said or did, particularly at work. The course addresses emotional intelligence, and specifically, it covers self-awareness and managing oneself as it relates to emotions.

It’s important to be able to recognize one’s own internal biases, triggers and how to address and appropriately handle those triggers so your emotions don’t spiral out of control in a professional setting, such as with a customer or another colleague.

Use this course to help everyone begin to address their own emotional intelligence and personal awareness so everyone can become more effective leaders and agents of change.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

This course is aimed at anyone who wants to become a more effective and competent leader

The course presents the following topical areas:
  • Introduction
  • Self-Awareness
  • Self-Management
  • Summary

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