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Emotional Intelligence: EQ Strategies

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Course Format
Video on Demand  Video On Demand
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Training Time ?
11 to 13 minutes
Video Format
High Definition
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Quiz Questions
Question Feedback
Wrong Answer Remediation
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Downloadable Resources
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Mastery Training Content Network
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Having strong emotional intelligence skills enables individuals to achieve goals and create a more collaborative, productive work environment. The good news is emotional intelligence can be developed! This online training course explains the four parts of emotional intelligence (self-awareness, self-management, social awareness, and relationship management), and teaches strategies to help strengthen these components.

Viewers learn how to develop self-awareness by observing one’s emotions, and how to develop self-management. Self-management can be achieved by delaying emotional reactions and making a conscientious choice about how to react to situations based on one’s values, not emotions.

Social awareness and relationship management are the parts of emotional intelligence involving an understanding of interactions with others. Developing social awareness helps to recognize the emotions of fellow employees. This can be done by learning to interpret their body language, observing how employees interact in the work environment, and getting to know employees. Viewers are shown several ways to build and strengthen relationships at work. Some of these relationship management strategies include greeting people, networking and giving praise.

Learn how to develop emotional intelligence by completing this online training course.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Everyone who would like to develop their interpersonal skills

The course presents the following topical areas:
  • Introduction
  • Self-Awareness Strategies
  • Self-Management Strategies
  • Social-Awareness Strategies
  • Relationship Management Strategies
  • Summary

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