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Emotional Intelligence: Social Competence

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Video on Demand  Video On Demand
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8 to 10 minutes
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High Definition
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Mastery Training Content Network
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Great leaders know how to use their social awareness and relationship management skills to connect with employees and help them reach their personal and organizational goals. This training demonstrates how using EQ (Emotional Quotient) skills helps managers connect with their employees better.

Being empathetic means being able to listen actively to employees. Being able to do this without interrupting or waiting to talk, will help communication, conflict, and business, overall. This course explores social awareness in relation to active listening and demonstrating empathy. The course also explains relationship management as a way to help others reach their goals.

Having social competence and empathy are vital to a successful workplace atmosphere. Use this emotional intelligence training to help leaders improve their social competence.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Everyone, especially those in leadership roles

The course presents the following topical areas:
  • Introduction
  • Social Awareness
  • Relationship Management
  • Summary

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