5 Elements of Effective Communication in Healthcare
- Product ID
- crml5eec_vod
- Training Time ?
- 18 to 28 minutes
- Language(s)
- English
- Video Format
- Standard Definition Wide
- Required Plugins
- None
- Number of Lessons
- 8
- Quiz Questions
- 10
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Proper communication among healthcare workers has a positive impact on the care of patients. Alternately, poor communication can result in chaos. Technology has increased the importance of communication being as clear as possible to avoid errors. This training course demonstrates the 5 elements of effective communication, and provides healthcare-specific examples.
With this online course, employees understand the impact communication has on patients and on each other. By understanding the importance of the sender, receiver, language, environment, and feedback, your employees learn how words are a lifeline in the healthcare industry.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
All healthcare workers
- Introduction
- Elements of Communication
- Sender: Be Expressive
- Language: Be Accurate
- Environment: Minimize Distractions
- Receiver: Listen Carefully
- Feedback: Verify and Clarify
- Conclusion
© Mastery Technologies, Inc.
