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Coaching: 5 Steps to Build a Winning Team, Government Version

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Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
crmlc5sg_vod
Training Time ?
19 to 29 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
9
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Course screen Course screen Course screen
Overview

It is quite common to delegate coaching to qualified team members. It presents a chance for the coach and learner to improve upon or develop new skills. There are times when the coach and learner may raise objections, but with a little training the barriers can be laid to rest and coaching may commence. This Video On Demand training provides a model for government employees to follow when coaching peers.

Once coaching hurdles have been resolved it's time for the coach to prepare the learner to receive new information. Next the coach should demonstrate the process and encourage questions. Third, it is time to establish a positive atmosphere displaying respect the concerns of the learner. Fourth, have the learner perform the process and offer feedback. Last, be sure to follow-up. This video training program provides dramatic content to support the method of successful coaching.

Employees who are proficient coaches are capable of supporting the team in more than one role, creating more efficiency across the board.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Government employees seeking coaching development

Topics
The course presents the following topical areas:
  • Introduction
  • Types of Coaches
  • Barriers to Coaching
  • Prepare the Learner
  • Demonstrate the Process
  • Establish a Positive Atmosphere
  • Have the Learner Perform the Process
  • Follow-up
  • Conclusion

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