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Supervision: Tips for the First Time Supervisor

This course has been discontinued and is no longer available.
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Course Format
Video on Demand  Video On Demand
Product ID
crmltfts_vod
Training Time ?
20 to 30 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
11
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Tips on conflict resolution for the first time supervisor Tips on confronting an employee for the first time manager Tips on how to engage employees when you're a first time manager
Overview

Supervision: Leadership Tips for the First Time Supervisor

You are excited and proud, your hard work has been recognized, and you have been promoted to supervisor. It is your first day in your new role, and suddenly you are overwhelmed by anxiety over your ability to be a successful leader. “Tips for the First Time Supervisor” gives you the tools to conquer barriers to victory.

This online leadership training video is created for first time supervisors, and it aids you in the development of beginner supervisory skills. This online training video demonstrates common workplace situations that first time supervisors may need to deal with, including supervising former co-workers, how to handle conflict resolution, the importance of planning and prioritizing, employee development, training, and coaching, and how to lead by example. The viewer will learn how to handle all of these skills, while remaining accessible to their team. Easy to emulate solutions are provided to address each common dilemma.

Once the first time supervisor completes this program, the intention is to eliminate their anxieties, in order to make room for sustained success.

This online leadership training course was originally produced by CRM Learning as, “After All You're the Supervisor.”

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Workplaces
Audience

All first time supervisors

Topics
The course presents the following topical areas:
  • Introduction
  • Transition from Team Member to Supervisor
  • Delegating and Engaging the Team
  • Following Up
  • Recognizing Coachable Moments
  • Downward and Upward Communication
  • Resolving Conflict
  • Leading By Example
  • Setting and Enforcing Expectations
  • Providing Recognition and Positive Reinforcement
  • Conclusion

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