Managing When... Complete Collection

Coaching, mentoring, or supervisory trainees will not perform well in their new roles unless they understand the communication challenges they may encounter. By teaching the proper technique for regaining or maintaining control of team communication, this course gives leaders the skills for navigating through those challenges and developing high-performing teams.

Each of the ten modules in this course spotlights the key challenges new leaders face when it comes to having conversations with team members. From wasting time online and getting team members back on track when they have a performance issue, to setting objectives and offering praise, these challenges, and the skills for overcoming them are taught by first presenting the goal, then the objective, and then the key take-away points leaders can apply immediately.

Use this course to enhance the communication and team building skills of anyone in a coaching, mentoring, or supervisory role.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Organizational employees at all levels whose responsibilities involve mentoring, coaching, or supervising others.

• Haunted By The Ghost Of Your Predecessor
• There’s Conflict Between Team Members
• People Are Wasting Time Online
• Criticizing A Team Member’s Work
• Setting Objectives
• Conducting Interviews And Appraisals
• A Team Member Is Late
• Someone’s Not Doing What You Need
• Generations Clash
• You Want To Offer Praise

• Walking Meetings In 1 Minute
• No Excuses Leadership In 1 Minute
• Norming Teams In 1 Minute