What to Say When: You Need Help With Work

Have you ever asked a co-worker for help, and found them to be not so helpful? Maybe it was because of the way you approached the issue. This course demonstrates how to decide whether or not to ask for help from others. Sometimes if you put in more time to think about the issue at hand you’ll discover you can solve the problem on your own. It is also important to make sure to choose an appropriate time to ask for help, since other people at work are also busy. Use this course to learn the communication tactics to gain help from others, and demonstrate your respect and gratitude for their work.

This course is part of the What To Say When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Anyone looking for tips on how to get help from co-workers on work

• You Need Help With Work

• Respectful Workplace Communication
• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails