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What to Say When: There's a New Team Member

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Course Format
Video on Demand  Video On Demand
Product ID
Training Time ?
7 to 12 minutes
Video Format
High Definition
Required Plugins
Number of Lessons
Quiz Questions
Question Feedback
Wrong Answer Remediation
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Telephone Doctor
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Undoubtedly you remember your first day at your job. Everything was new and strange and you were not quite sure what to make of your new environment. You probably could tell quickly whether or not you made the right decision taking the job; new employees can usually tell within the first week. So if you are helping to train a new employee, how do you make sure they want to continue working with you? This course takes you through some tips for helping a new employee to get started. The course demonstrates how to focus on positive communication, avoid overwhelming a new employee with information and emphasis the official way of completing tasks. If you follow the rules shown in this course, you can greatly reduce the number of hours it takes to train a new hire, help ensure they want to stay working with you, and also create an appreciative colleague that could help you in the future as well.

This course is part of the What To Say When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Anyone involved in onboarding or training new employees

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