What to Say When: People are Wasting Time Online

Do you have an employee constantly checking their personal e-mail or reading non-work related websites? What do you do when you find someone wasting time online? The answer is this: wasting time is not the problem, but rather it is a symptom of a larger problem you need to address, and the larger problem is employees either not having enough to do or not caring enough to do it. This course demonstrates how to address that issue by creating higher priority tasks for your employees. The course provides a communication strategy for dealing with the root cause of employees wasting time. Utilize these strategies and address not only the effect of your employees wasting time on the internet, but the cause as well.

This course is part of the What To Say When series on workplace communication. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide, so you can use this course in a group setting, and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Supervisors dealing with employees spending too much time online for personal matters

• People are Wasting Time Online

• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails
• Email Management