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What to Say When: People are Wasting Time Online

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Course Format
Video on Demand  Video On Demand
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Training Time ?
4 to 8 minutes
Video Format
High Definition
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Quiz Questions
Question Feedback
Wrong Answer Remediation
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Telephone Doctor
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Do you have an employee constantly checking their personal e-mail or reading non-work related websites? What do you do when you find someone wasting time online? The answer is this: wasting time is not the problem, but rather it is a symptom of a larger problem you need to address, and the larger problem is employees either not having enough to do or not caring enough to do it. This course demonstrates how to address that issue by creating higher priority tasks for your employees. The course provides a communication strategy for dealing with the root cause of employees wasting time. Utilize these strategies and address not only the effect of your employees wasting time on the internet, but the cause as well.

This course is part of the What To Say When series on workplace communication. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide, so you can use this course in a group setting, and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Supervisors dealing with employees spending too much time online for personal matters

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