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What to Say When: You See an Opportunity to Do Things Better

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Course Format
Video on Demand  Video On Demand
Product ID
Training Time ?
6 to 11 minutes
Video Format
High Definition
Required Plugins
Number of Lessons
Quiz Questions
Question Feedback
Wrong Answer Remediation
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Telephone Doctor
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Have you ever had a great idea for a way to improve a process at work, but weren’t sure how to bring it up to your boss? Then this 5-minute video is for you. It demonstrates the importance of preparing your information and recommendation thoroughly, asking for an appointment to present your idea, giving the boss time to consider your proposal and following up for an answer. Like so much in life, the timing of presenting a new idea is critical. Be sure you’ve got your boss’s undivided attention, he or she knows what you want to talk about, knows you don’t expect an on-the-spot decision, and that you care enough to follow up for a decision. This video vignette demonstrates the wrong and right way to pitch your great idea.

This course is part of the What To Say When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Anyone looking to share a new idea with their boss

The course presents the following topical areas:
  • You See an Opportunity to Do Things Better

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