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Overcoming Objections In Sales

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32 to 47 minutes
Video Format
High Definition
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Quiz Questions
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
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Interactive Producer
Mastery Training Content Network
Original Content Producer
The Jeff Havens Company
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Overcoming Objections In Sales

It is common to hear a potential customer raise an objection during the sales process such as, “the price is too high” or “I don’t need it.” Instead of assuming the person is being difficult, consider these types of objections may indicate some part of your sales process needs improvement.

Use this online training to teach your team how to understand more about their customers’ needs and concerns. This course tackles a number of common objections often faced in the sales process and explains how to overcome them. This course shows team members how to communicate with customers to ensure they are beating the competition.

After taking this training, your team will know how to put these tactics into action to further improve their sales outcomes.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Sales team members

The course presents the following topical areas:
  • The Price Is Too High
  • Can You Send Me Something?
  • I Don’t Need It
  • I'm Not The Decision Maker
  • Beating The Competition

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