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Communication Skills: What Would You Say?

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Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
aurowwys_vod
Training Time ?
16 to 23 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
5
Quiz Questions
7
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Aurora Pictures
Course screen Course screen Course screen
Overview

The need for effective communication skills is a cornerstone of customer service and leadership training programs; however, we often overlook it within our safety training programs. You may be wondering how training on communication skills fits into your safety training program. It's simple, if your employees observe one another performing unsafe behaviors, how do they handle it? Is your team comfortable providing safety advice to one another? Do you foster open communication between team members while performing physical tasks?

In this Video On Demand, a facility manager reviews the key points regarding talking to co-workers about safety issues. Each key point is accompanied by a video story illustrating a common communication pitfall, as well as an effective communication technique. These true-to-life stories will resonate with your employees and provide a go-to reference for effective communication techniques.

Don’t just teach your employees how to work safely, teach them how to talk about it. When we police ourselves, we can become complacent, but when we look out for each other, we are more likely to recognize and prevent unsafe behavior. Use this online training video to help your workers employ effective communication techniques in order to minimize negative reactions to critical safety suggestions.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All employees

Topics
The course presents the following topical areas:
  • Introduction
  • Effective Communication Techniques
  • Avoiding Negative Communication
  • Minimizing Negative Reactions
  • Conclusion

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