5 Elements of Effective Communication

Actual communication requires you do more than speak. When a message is unclear there is too much room left for inferences that widen the communication gap. This Video On Demand training explores the basic components of communication separately and how they come together to achieve successful interchanges of information.

Anyone who has ever had a conversation and at the end was left wondering “What was he/she talking about?” understands the need to for this training course. Learners get the opportunity to witness examples of poor and effective communication which may be helpful in identifying areas for improvement. The course instruction is based on the five elements of communication: speaker, language, environment, listener, and feedback.

Understanding the elements of communication encourages learners to think about the messages they are sending and receiving. Well thought out messages are usually clearer and prevent errors and mishaps.

This course was originally produced by CRM Learning as “Verbal Communication: The Power of Words.”

   This course is in the Video On Demand format, to read about Video On Demand features click here.

All those looking to improve their communication skills

• Introduction
• Failed Communication
• Successful Communication
• Speaker
• Language and Environment
• Listener
• Feedback
• Conclusion

• Respectful Workplace Communication
• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails