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Cultural Sensitivity and Diversity in Healthcare

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Course Format
Video on Demand  Video On Demand
Product ID
crmlcsdi_vod
Training Time ?
18 to 28 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
5
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Screenshot of a nurse with a patient from the Cultural Sensitivity Training For Healthcare video Screenshot of a docor with a patient from the Cultural Sensitivity Training For Healthcare video A doctor talking with a women in a screenshot from the Cultural Sensitivity Training For Healthcare video
Overview

Cultural Sensitivity Training For Healthcare

Sensitivity, understanding and responses to diversity play a significant role in determining patient outcomes. Factors that can influence patient acceptance of treatment include specific religious and cultural beliefs. This video on cultural sensitivity training for healthcare depicts several scenarios in which traditional medicines may conflict with Western practices and it stresses the wisdom of viewing them within the context of the culture. Ethnic stereotyping is also addressed, and examples show how dangerous dismissing patient or family complaints can be.

Healthcare workers are encouraged to learn about the beliefs and practices of those they serve and to develop a tolerant and accepting attitude about beliefs that differ from their own. Treating everyone with respect is an overriding theme. Raise employees' awareness and sensitivity, and increase patient satisfaction by encouraging employees to view and apply the skills in this online cultural sensitivity training for healthcare training video. This video is appropriate for any healthcare setting, regardless of the service area's cultural demographics.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Doctors, nurses, aids, orderlies, residents, interns, lab technicians, and any other healthcare professional

Topics
The course presents the following topical areas:
  • Introduction
  • Avoid Ethnic Stereotypes
  • When to Allow Cultural Practices
  • Learn About the Culture You Serve
  • Conclusion

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