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Managing Discipline: Your Legal Responsibilities

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Course Format
Video on Demand  Video On Demand
Product ID
crmlmdis_vod
Training Time ?
20 to 30 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
7
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Course screen Course screen Course screen
Overview

Most managers don't find performance evaluations, annual reviews, and disciplinary actions to be desirable tasks. However, the cost of putting off these responsibilities may present you, and your team, with serious problems. A disciplinary problem may fester and lower morale and productivity, and an improper firing or punishment may place you in the middle of a lawsuit. While these may sound foreboding, the process for any review, either positive or negative, is always the same. This video-based training teaches you the four steps to successfully complete your employee reviews, including those requiring disciplinary action.

Following these four steps keeps the employee evaluations fair and balanced for all those involved. The four steps are: prepare for the evaluation, meet the employee, document the meeting, and follow up with the employee. This video training demonstrates the best practices associated with each of these steps.

The four steps are integral to each evaluation, as you would not want to be faced with a poorly performing team, or even a lawsuit. Learn and understand these four points through the materials here, thereby becoming a fair, and respected, evaluator and manager.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All managers or anyone who must conduct performance reviews

Topics
The course presents the following topical areas:
  • Introduction
  • The Fairness Factor
  • Prepare
  • Meet
  • Document
  • Follow Up
  • Conclusion

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