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Understanding Diversity in the Workplace

This course has been discontinued and is no longer available.
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Course Format
Video on Demand  Video On Demand
Product ID
crmludiw_vod
Training Time ?
23 to 33 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
7
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
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Overview

Our differences make us unique, but sometimes not understanding those differences create discord in our work environments. There are ways we can achieve and maintain harmony. This training video on workplace diversity offers suggestions on how to embrace our differences and create cohesion.

Dissimilarity cannot be an excuse to preserve inaccurate judgments. In order to work well together we must reject stereotypes and biases. We must understand how individuals relate to a group, know cultural attitudes toward power and authority vary, recognize tolerance for uncertainty differs, and distinguish how culture impacts communication style. These are some of the topics discussed in this training program.

Use this training video to encourage organizational unity and an understanding of how inclusion benefits everyone.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All those looking to build on the strengths of their diverse workforce

Topics
The course presents the following topical areas:
  • Introduction
  • Stereotypes & Biases
  • Individual Relationship to a Group
  • Attitudes Toward Power & Authority
  • Tolerance for Uncertainty
  • Communication
  • Conclusion

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