Online Training | 800‑258‑3837
Back to Course List

Working With Other Departments

Preview video
Preview Video
Product ID
lplnwwod_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
5
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Learning Planet
Course screen Course screen Course screen
Overview

Working With Other Departments

In today’s global economy, being a team player and a strong collaborator is more important than ever for the success of an organization. You may see your organization’s mission as one to serve your customers, however stellar internal customer service is often the foundation for providing clients with what they need.

This course discusses collaboration, the importance of working for the customer, having an appreciation for all departments, and managing and resolving interdepartmental conflict.

Use this course with staff at all levels to foster a stronger sense of community and facilitate a greater awareness around working with different teams, and the importance of branching out across departments.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

This course is chiefly geared toward individuals in their company who are committed to strengthening their collaborative skills and ability to work across departments.

Topics
The course presents the following topical areas:
  • Introduction
  • Working For The Customer
  • Appreciation For All Departments
  • Interdepartmental Conflict
  • Recap

© Mastery Technologies, Inc.