Online Training | 800‑258‑3837
Back to Course List

Dialogue: Now You're Talking! Communicating in a Diverse World

This course has been discontinued and is no longer available.
Preview video
Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
qmridnyt1_vod
Training Time ?
26 to 36 minutes
Language(s)
English
Video Format
Standard Definition
Required Plugins
None
Number of Lessons
10
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Quality Media Resources, Inc.
A company holding a meeting Two people having coffee a man discussing the importance of diversity
Overview

Dialogue: Now You're Talking! Communicating in a Diverse World

This training video focuses on giving the viewer tools and guidelines to communicate with a multitude of diverse individuals throughout their work environment. By explaining dialogue within the workplace is not about debating but about listening, the viewer is shown the importance of dialogue-based communication. Through dialogue, this program develops the viewer’s idea of diverse discussion in the workplace.


Dialogue can be anything from debating to discussion. This training program focuses on how listening and creating effective dialogue is more important than most any other form of communication. Dialogue provides each party the chance to explain their sides in a no judgment zone. Instead of defending their personal point of view, this video shows the viewer how to listen and win by creating a universal goal and resolution.


Use this video in the workplace where dialogue is needed to create personal and professional goals.


Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Workplaces
Audience

Those individuals looking to communicate more effectively in a world filled with different people.

Topics
The course presents the following topical areas:
  • Introduction
  • Communication and Understanding
  • Communication Options
  • What Dialogue Isn't
  • What Dialogue Is
  • When to use Dialogue and Why
  • The Three Skills of Dialogue: 1) Suspension
  • The Three Skills of Dialogue: 2) Listening
  • The Three Skills of Dialogue: 3) Discovery
  • The Six Basic Rules of Dialogue

© Mastery Technologies, Inc.