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Email And Business Writing: Replying to All

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3 to 6 minutes
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High Definition
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Email And Business Writing: Replying to All

Did you know one full hour of everyone’s time can be wasted by unnecessarily using the reply-all when sending emails? Studies have proven that due to a “reply apocalypse” companies can be in danger of wasting time versus capitalizing on the reply-all feature as a time saver. This course teaches employees the importance of knowing when to use the reply-all feature and how it can be effective within the workplace. With this course, employees learn the value of sending effective emails and the power of direct communication within the workplace.

This Email And Business Writing: Replying to All course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Each of these animated vignettes demonstrates a best practice for email, and ends with a short assessment to measure learner comprehension. Each course also includes a downloadable key points document to help you remember the basics of what was covered. These courses make for great training on their own, or used as a series.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course

All Employees

The course presents the following topical areas:
  • Replying To All

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