Email And Business Writing: Respond Promptly

This course talks about the importance of email etiquette, particularly the importance of responding timely to messages. Slow response time can reflect poorly on your organization and frustrates co-workers and customers. This course provides tips on ways to respond to emails and set expectations so your customers and co-workers don’t feel ignored.

This Email And Business Writing: Respond Promptly course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Each of these animated vignettes demonstrates a best practice for email and ends with a short assessment to measure learner comprehension. Each course also includes a downloadable key points document to help you remember the basics of what was covered. These courses make for great training on their own or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

All those who use email for work

• Respond Promptly

• Voice Intonation In 1 Minute
• Responding In Communication In 1 Minute
• Responding To Negativity In 1 Minute