Email And Business Writing: Writing with Conviction

This training course helps workers avoid using weak words that can make an email sound less confident. The course provides many examples of words to avoid. Employ the techniques demonstrated in this course to sound more confident in your writing, and learn to avoid writing in a passive manner.

This Email And Business Writing: Writing with Conviction course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Each of these animated vignettes demonstrates a best practice for email, and ends with a short assessment to measure learner comprehension. Each course also includes a downloadable key points document to help you remember the basics of what was covered. These courses make for great training on their own, or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Anyone looking to improve their writing skills

• Writing With Conviction

• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails
• Email Management