How To Have A Service Attitude
- Product ID
- sskusktp_vod
- Training Time ?
- 21 to 41 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 9
- Quiz Questions
- 20
- Closed Captioning
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources



How To Have A Service Attitude
We have all heard about the power of positivity. Positivity is powerful. However, positivity is also a particular mindset, and while we are unable to control what happens to and around us, we can certainly control how we respond to a given situation. This course is aimed at anyone interested in improving their customer service skill set, or simply seeking a fresh perspective.
This How To Have A Service Attitude course takes a deep dive into attitude, and rethinking our approach in a professional environment, though it is certainly applicable to other, every-day situations and interactions. The course discusses choosing your attitude, visualizing success, resisting negative influences, and embracing change.
Utilize this course among all levels of the organization to strengthen morale and emulate a company-wide vision of positivity and innovation.
This course is in the Video On Demand format, to read about Video On Demand features click here.

- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Anyone, from the associate level through executive and senior management, has something to take away from this course.
- Introduction
- Choose Your Attitude In Advance
- Visualize Success
- Demonstrate Humor, Energy And Enthusiasm
- Resist Negative Influences
- Be A “Whatever It Takes” Person
- Embrace Change: Expect It And Accept It
- Be Grateful For What You Have
- Review
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