Resolving Conflict When: The Boss Keeps Changing Priorities

What do you say when your boss is giving you assignment after assignment and you don’t know where to start? This Resolving Conflict When: The Boss Keeps Changing Priorities video educates viewers about how to handle their tasks when the boss keeps adding new tasks to the list. Viewers learn techniques to manage their workload. Employees who can successfully negotiate a changing workflow are more productive.

This course is part of the “Resolving Conflict When...” series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Any employee looking to improve communication with their boss regarding workload

• The Boss Keeps Changing Priorities

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