Team Building When: You're New On The Job

When you’re new on the job, or assigned a new role, you want to appear to be completely competent and to please the people who ask you to perform tasks within your areas of responsibilities. So when you’re given a task, do you know what to say in order to get all the information required to complete it? Find out what is to be done, when it’s to be done, how it’s to be done, and what resources can be used to complete the task. This video uses a narrative example to demonstrate how to take on a new task, and gather all the information needed to succeed.

This course is part of the Team Building When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Any employee assuming a new responsibility or job task

• You’re New On The Job

• Discretionary Effort
• Taking Initiative
• Ownership And Accountability In 1 Minute